Existing chat history is not displayed after app update #9

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opened 2026-11-03 15:59:14 +00:00 by asemeniv · 0 comments

asemeniv commented

2026-11-03 15:59:14 +00:00

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Нет чата после обновления, но как будто есть. Не нажимается кнопка Add типа добавить в контакты, не блокать же мне

Platform: iOS
Build: TestFlight 92
Severity: Major
Priority: High

Description

After updating Another.IM, the existing chat history is no longer displayed. However, the conversation itself remains accessible, creating the impression that the chat still exists but its messages are missing.

Steps to Reproduce

Have an existing conversation with message history.
Update Another.IM to the latest TestFlight build.
Open the existing conversation.
Check whether previous messages are displayed.

Actual Result

The conversation opens, but the message history is empty.
Previously exchanged messages are not visible.
The chat interface remains accessible.

Expected Result

Existing chat history should remain available after updating the app.
Previously exchanged messages should be displayed correctly.

Notes

It is unclear whether the messages have been lost or are simply not being loaded or displayed.

Attachment: Screenshot of the empty conversation after the update.

> Нет чата после обновления, но как будто есть. Не нажимается кнопка Add типа добавить в контакты, не блокать же мне **Platform:** iOS **Build:** TestFlight 92 **Severity:** Major **Priority:** High ### Description After updating Another.IM, the existing chat history is no longer displayed. However, the conversation itself remains accessible, creating the impression that the chat still exists but its messages are missing. ### Steps to Reproduce 1. Have an existing conversation with message history. 2. Update Another.IM to the latest TestFlight build. 3. Open the existing conversation. 4. Check whether previous messages are displayed. ### Actual Result - The conversation opens, but the message history is empty. - Previously exchanged messages are not visible. - The chat interface remains accessible. ### Expected Result - Existing chat history should remain available after updating the app. - Previously exchanged messages should be displayed correctly. ### Notes It is unclear whether the messages have been lost or are simply not being loaded or displayed. **Attachment:** Screenshot of the empty conversation after the update.

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